Task: Confirm Ability To Meet Contract Terms And Budget
After having reviewed all Service Engagement details, the Engagement Manager must assess whether it is possible to successfully deliver the services to the current contractual terms, budget and proposed financial KPI’s.
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RolesPrimary Performer: Additional Performers:
InputsMandatory:
    Optional:
    • None
    Outputs
      Main Description

      After having reviewed the scope, objectives and constraints for the Service Engagement, the Engagement Manager must now review the current commercial and financial conditions established for the Service Engagement:

      • Budget and costs.
      • Scope and resource profile.
      • Latest constraints (risks, assumptions, issues and dependencies).
      • Specific requirements for Cyber Security, Business Continuity, Data Protection, Safety Control and Export Control, if any.

      From this review and based on their own general expertise and experience, the Engagement Manager and the key team members must determine whether they believe it is feasible to deliver the services successfully within the current contractual terms and budget. They will review the feasibility of the Service Engagement, by assessing the current Service Engagement Catalogue and Service Engagement Model, Financial Forecast and other requirements against those documented in the proposal and the contract. The Engagement Manager should evaluate whether the service levels are financially viable from the perspective of both Capgemini and Client. It is at this point that the Engagement Manager must decide whether to formally accept responsibility for the Service Engagement. 

      Where there are some doubts about the feasibility of the services, the Engagement Manager should take this opportunity to discuss the areas of concern with the Delivery Manager and Account Manager, so that they can possibly go back to the Client to re-negotiate the terms and budget that they believe would be feasible.


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